Image Credit: Evan Swigart via Google
While searching through the Internet trying to find a company than has been through a crisis, I stumbled across Taco Bell. Now, as I began to search Taco Bell as a whole, I noticed that Taco Bell has had numerous occasions where they haven’t done the best job with making sure they pick the right people for their company. There had been many accounts where Taco Bell has had to rebuild their reputation, and one incident really stood out to me that grossed me out the most. Earlier sometime this year in Fort Wayne, IN an employee, by the name of Cameron Jankowski, from Taco Bell thought that it would be a good idea to urinate on the food and also, post pictures of him in the act on Twitter. This incident caused a lot of uproar for Taco Bell, and I’m sure also caused a lot of frustration for the company since this wasn’t the only incident that occurred dealing with someone doing nasty things to the food. The way this was found out was from Indiana’s NewsCenter who ended up bringing the Twitter posts to the attention of the health department and Taco Bell also. After they found out about the employee, Taco Bell officials said that he was suspended and will be fired from his job. Mindy Waldron, an administrator with the Allen County Health Department, was able to corroborate Jankowski’s location at the restaurant and also the location inside the restaurant as to where the incident occurred. After this incident occurred, Taco Bell is now saying that any employees that being working there will be given mandatory training. Along with the newcomers of Taco Bell, they also said that the already hired staff will be retrained as well. Taco Bell went to extreme measures to make sure that they gain their good reputation back by also deep cleaning the facility and also possibly shutting down the facility in order to ensure the safety of its food. Amy Kavanaugh, another associate with Taco Bell, released a statement saying, “Nothing is more important than the safety of our customers and team members. We have strict food handling procedures and zero tolerance for any violations. As soon as we learned of the situation, we immediately investigated and found the photo was an ill-conceived prank and the food was never served to customers. We find this prank absolutely unacceptable, and we plan to terminate anyone involved and work with authorities to pursue legal action.” While Taco Bell is trying to rebuild their reputation, from my own opinion, I think that they are doing a very good job with dealing with the incident.